SimplyRFiD

On occasion, the cameras used to record footage on Nox can enter an "error" state which causes them to stop sending images to the server. This is typically fixed through a reboot of the camera. This can be done one of two ways :

1. Manually unplugging the camera's power cord and plugging it back in (or, in the case of a camera powered by Power Over Ethernet (POE), unplugging the network cable from the camera and plugging it back in)

-or-

2. Directly connecting to the camera via a web browser using the camera's IP address, then using the interface to tell the camera to reboot.

As there are a multitude of camera models, we would prefer you use method #1 to reboot your camera as it is the least intensive process. However, if you cannot reach your camera to reboot it, method #2 may be your only option. Please contact us in this event so we can fully explain how your specific model of camera works.